Polityka wysyłki

Shipping Policy

Last updated: January 2026

This Shipping Policy explains how and where we ship orders placed on our website.

📦 Order Processing Time

All orders are processed and packed within 3 business days after payment confirmation.

Please note:

Orders are not processed or shipped on weekends or public holidays

During peak periods, processing times may be slightly extended

🚚 Shipping Destinations & Carriers

🇪🇺 Europe

We ship across Europe using reliable carriers, including:

DPD

Postal services

Delivery time and shipping cost depend on the selected carrier and destination country and are calculated at checkout.

Estimated delivery times within Europe:

3–10 business days, depending on the carrier and location

🇬🇧 United Kingdom

Shipments to the United Kingdom are handled via:

Postal services

Estimated delivery time:

7–14 business days

Customs processing may apply depending on the order value.

🇺🇸 United States & 🌍 Rest of the World

For the USA and other international destinations, we use:

Postal services

Estimated delivery time:

10–25 business days, depending on destination and customs procedures

Please note that international delivery times are estimates and may vary.

💰 Shipping Costs

Shipping costs are calculated at checkout.

The final price depends on:

selected shipping carrier

destination country

order weight and size

We do not include customs duties, import taxes, or additional fees that may be applied by local authorities.

🛃 Customs, Duties & Taxes

For orders shipped outside the European Union:

Customs duties and import taxes may apply

These charges are the responsibility of the customer

We are not responsible for delays caused by customs clearance

📍 Tracking Information

Tracking details will be provided once the order is shipped (when available).

Some postal shipments may offer limited or delayed tracking updates.

⚠️ Shipping Delays

We are not responsible for shipping delays caused by:

carriers

customs authorities

weather conditions

force majeure events

If your order is significantly delayed, please contact us and we will assist where possible.

📩 Contact Us

If you have any questions about shipping, please contact us:

Email: info@zenoxone.pl

Phone: +48 515 607 209